Privacy Policy – Vaya the Weaver

This Privacy Policy explains how Vaya the Weaver collects, uses, protects, and shares your personal information when you use our website. We respect your privacy and are committed to handling your data with transparency and care.

Information We Collect

When you interact with our website, we may collect information including your name, contact details (email, phone number), delivery and billing addresses, and payment information. We may also collect technical data such as your IP address, browser type, device information, and browsing behavior through cookies and other tracking tools.

How We Use Your Information

We collect this information to fulfill your orders, provide customer support, and improve your shopping experience. Your data helps us process payments securely, manage deliveries, and communicate important updates regarding your orders. With your consent, we may also send marketing communications about our latest collections and offers.

Sharing of Information

We do not sell, rent, or trade your personal information. We only share your data with trusted service providers such as payment gateways, logistics partners, and technical vendors, solely for the purpose of fulfilling our services. All third parties are contractually obligated to keep your information secure and use it only for the agreed purposes.

Payment Security

All transactions made on our website are securely processed through certified payment gateways. We do not store or retain your full card details. The payment information is encrypted and handled directly by the payment service provider in compliance with data protection regulations.

Use of Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

• Remember your preferences
  

• Keep items in your cart
  

• Understand site traffic and user behavior
  

You can choose to disable cookies through your browser settings, but it may limit some features on our website.

External Links

Our website may contain links to third-party websites. Please note that once you leave our site, we are not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies separately.

Your Rights

You have the right to access, correct, or delete your personal data at any time. You may also opt out of receiving marketing communications. To make a data request, please email us at vayasocials@gmail.com with the relevant details. We will respond within a reasonable timeframe.

Data Retention

We retain your data only as long as necessary to fulfill your order, comply with legal requirements, resolve disputes, or improve your experience with us. After this period, your data is securely deleted or anonymized.

Policy Updates

We may update this privacy policy from time to time to reflect changes in legal requirements or internal practices. All updates will be posted on this page with a revised effective date. Continued use of our website indicates your acceptance of the current version.

Contact Us

If you have any questions, concerns, or requests about this privacy policy, please get in touch with us:

📧 Email: vayasocials@gmail.com
🕒 Customer Support Hours: Monday to Saturday, 10:00 AM to 6:00 PM